October 6th thru 8th: 8:30am – 6:00pm
October 9th: 9:00am – 3:00pm
*Please note The Retail Outlet will be operating under these hours and not the normal business hours for these dates only.
The tent sale is an event in which we sell our second quality Fiesta® dinnerware at a discounted price. We hold these sales twice a year at our Factory Retail Outlet in Newell, West Virginia.
Seconds are Fiesta dinnerware items that have minor flaws in them, some you may not even notice.
Price lists will be handed out while you are in line or you can see the tent sale pricing. Expect to see a wide variety of Fiesta items discounted at 57-83% off retail sale suggested price.
The prices can be up to 57%-83% off retail sale prices.
The color selection will vary each day. You might even be lucky enough to find some discontinued colors. Twilight is the newest color to be released in seconds and will be available at this tent sale. Peony will not make its tent sale debut until next year.
Yes, the outlet store will be open during the tent sale
We will have over 55 different items in the tent! The earlier you get there, the wider the selection of ware. New items must be available for a year before they are released in seconds. Due to liabilities, we are unable to sell you any broken pieces for any reason.
Every item is sold individually unless you find a matching lid. Even items that are typically sold in a set will be sold individually, such as the extra-large butter dish.
No, we will restock the tent with new bins of product every day
Trust us, we will not run out of ware! The tent will always have a good stock of plates, bowls, and mugs no matter what time you get there. Getting there early will give you an advantage if we only have one bin of a certain item. However, if we only have a few pieces of an item we try to limit the amount you can purchase to just a few to give everyone a chance!
All ware that you purchase will be wrapped in paper and packed securely in boxes/bags for easy transportation.
Make sure to watch your items as they are being packed. Sometimes our packers work so quickly that they miss packing an item. All our sales on second quality items are final, regardless of whether it is during the tent sale or not. Therefore, if an item is unfortunately left behind or what you no longer desire, we are unable to refund or exchange the item. Also, make sure to check if your cashier or packer has put stoppers in your salt and pepper shakers and given you gaskets for your canisters.
We accept Visa, MasterCard, Discover and cash. We do not accept American Express or checks. If you are paying with a credit card, please have your ID ready. All sales are final.
Outlet gift cards are accepted in the outlet store but not in the tent.
We do not accept gift certificates issued for www.fiestafactorydirect.com or www.usadinnerwaredirect.com in the outlet store or tent.
We will provide you with shopping carts. No dollies are allowed in the tent. There is a good chance the ware will be a little dirty. Therefore, we highly recommend bringing an old hand towel or a sock to wipe off the factory dirt and dust from the dishes. And of course, we recommend you bring a friend!
Unfortunately, due to safety concerns, no strollers, or children under the age of 14 are permitted in the tent.
The show must go on! The sale will happen come rain or shine. However, if there is lightning and thunder, we will evacuate the area until the weather has cleared, and it has been deemed safe to continue.
It’s hard to tell what a customer’s wait time will be, but customers should be aware that there are three lines before entering the tent. You will move to each portion of the line as the customers before you move through the tent
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